Skills – SGTech.

Sesethu Goniwe

Desktop Support Specialist

Certified IT Technician

Technical Customer Service

IoT & Consumer Electronics Expert

Sesethu Goniwe

Desktop Support Specialist

Certified IT Technician

Technical Customer Service

IoT & Consumer Electronics Expert

Download CV Contact Me

IT Technical Skills

Productivity & Effeciency

CompTIA A+ Cerification

CompTIA A+ Cerification

95%

CCNA Cisco Networking

CCNA Cisco Networking

95%

Network+ Certification

Network+ Certification

85%

ITIL Foundation Version 4

ITIL Foundation Version 4

85%

Microsoft Azure Fundamentals (AZ-900T00)

Microsoft Azure Fundamentals (AZ-900T00)

80%

IBM Cybersecurity Fundamentals

IBM Cybersecurity Fundamentals

80%

Microsoft Office 365 Administration

75%

Microsoft Windows Server

Microsoft Windows Server

80%

IT Technical Suport Tools & Applications

Tech Support Technologies

OS: Windows, Linux, MacOS

97%
Microsoft Office 365 Suite

90%
Windows Active Directory

85%
Virtualization & Cloud Computing

95%
Zendesk CRM Ticketing

75%
Freshworks Workflow

80%
PhpMyAdmin, MySQL

95%
Laravel, Flutter & HTML

95%

General Technical Skills

Transferable Skills & Experience

Excellent Communication

90%
Attention To Detail

99%
Critical Thinking

75%
High Pressure Operation

95%
Advance Troubleshooting

85%
System Integration

99%
End-user Training And Support

99%
Documentation & reporting

99%
Team Work & Leadership

99%
Interpersonal Skills

99%

Languages

Xhose Home Language

60%
English

90%
Afrikaans

30%
IsiZulu

70%

E-Learning And Skills Development

CompTIA Internationa Certifications
Microsoft Learn Training Development
IBM Skills Build e-Learning
LinkedIn Learning
Simplilearn SkillUp IT Courses
OPSWALT Academy Cyber Security
ORTSA Skills Building Development
IT MAsters: Charles Stuart University Online